Privacy and Cookie Policy

1. INTRODUCTION

Welcome to DK2. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal data when you visit our website and make purchases from our online store.

By using our website and providing your personal information, you agree to the terms and conditions of this Privacy Policy.

2. INFORMATION WE COLLECT

We may collect various types of information to provide you with our services, improve our website, and comply with legal obligations. This information may include:

• Personal Information:
  • Name
  • Contact information (email address, phone number, shipping address)
  • Billing information (credit card details)
  • Account information (username, password)
• Transaction Data:
  • Records of products and services you have purchased
  • Order history, invoices, and payment records
• Website Usage Information:
  • IP address
  • Browser type and version
  • Operating system
  • Date and time of access
  • Pages viewed on our website
  • Referring/exit pages
• Communication Data:
  • Information provided when you contact us, such as inquiries, feedback, or support requests

3. HOW WE USE YOUR INFORMATION

We use the information collected for the following purposes:

• To Process Orders:
  • Fulfill your purchases and process transactions
  • Send order confirmations, shipping notifications, and invoices
  • Handle returns and exchanges
• Customer Support:
  • Respond to your inquiries and provide customer support
• Website Improvement:
  • Analyze website usage to improve our services and user experience
  • Monitor and protect against fraudulent activities
• Marketing and Promotions:
  • Send promotional emails and newsletters with your consent
  • Customize our marketing efforts based on your preferences

4. COOKIES AND TRACKING TECHNOLOGIES

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

5. LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

6. SHARING YOUR INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know by contacting us at support@detailk2.com

We do not sell your personal information to third parties. However, we may share your information with:

• Service providers and partners assisting us in website operation and order fulfillment
• Legal authorities when required by law or to protect our rights, safety, and security
• Affiliated companies for business and marketing purposes with your consent

7. DATA SECURITY

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee the absolute security of your information.

8. YOUR CHOICES AND RIGHTS

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Object to the processing of your data
• Request data portability
• Lodge a complaint with the appropriate data protection authority

9. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes through the website or other communication channels.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy, your personal information, or our data practices, please contact us at support@detailk2.com or call us toll-free at 1 (888) 277-6960.

11. CONSENT

By using our website and providing your personal information, you consent to the collection, use, and sharing of your data as described in this Privacy Policy.